Who Said Books Had to be Written on Paper???

I must have drank some seriously potent iPhone Kool-aid while I was in San Fran for the Web 2.0 Summit. Ever since I have been back all I can even think, dream or talk about is the huge potential behind the iPhone. The problem is that some people, in some cases even Apple, do not seem to be fully appreciating the scope of what is possible here. 

The most recent example of a company failing to see the full potential behind this new platform is Penguin Publishing. I received an email from a colleague at the start of the week letting me know about a new application that Penguin released. It’s part of a broad sweeping initiative by the publisher to embrace the new social web, so kudos to them for finally jumping on the band wagon. However their iPhone application simply does the following, and I quote, “It makes the features of the Web site—the blog, book previews, podcasts, news and Penguin-specific book-finding tools—available on the iPhone.” Wow, awesome, but am I missing something here? What about the potential of literally selling people books to read on the iPhone through the application? They now have a direct channel to a medium that users can easily read their books on, why not skip over all the book re-sellers and simply sell the digital format of these books through their app? I dont get it! I am not saying that they should stop using book stores to sell their products, but the iPhone is a highly effective tool for reading books, why not go straight to the source? 

I recently downloaded Stanza (an e-book reader application for the iPhone) and blasted through Animal Farm in 3 days flat. The reading experience on the iPhone is an absolute pleasure. I actually enjoyed reading using my phone over and above reading a traditional paper back (I may just be a seriously early adopter though). The best part about it is that I never have to lug around another book with me. All I have to do is go to Stanza’s book store, download a new book and its with me everywhere I go. If the iPhone really is to become a new medium for content, why would Penguin develop an application that does not include an ebook reader so you can simply download their new releases and old classics directly into your phone while your on the go?

The other element of this whole debacle that eludes me is why Apple has not made an e-book reader part of their own native application bundle. They have an internet browser, a music and video player, a camera, but no book reader. If this is really going to become the new media device of the future, they certainly should include the most trusted form of content … text! And whats more is they have the perfect distribution channel to be selling e-books through; iTunes! They already sell audio books, why not sell ebooks also to be read directly through an application on their phone just like MP3′s. Hell they can even include DRM for all I care, to get the publishers on the board. 

There is a lot of potential here in the field of text based content on the iPhone that a lot of people seem to be looking over in favour of more flashy features. I love all the potential behind some of these new innovative features but In my opinion (please keep in mind the line I stated off with, that I definitely drank some potent iPhone kool-aid) the iPhone has the potential to destroy Amazon’s Kindle business and in turn the future of Amazon’s e-book sales. Who wants to lug around an extra device or another book when you already have everything you need in your pocket? Not me, thats for sure.

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The E-Book Revolution

There has been a lot of speculation recently regarding the future of e-books and whether they are going to be the next big thing. What we do know at this point is that Amazon has sold 240, 000 Kindles. Given these numbers, Techcrunch’s  Erick Schonfield suggested that Citi analyst Mark Mahaney update his most recent projections for the future of the Kindle (and to some extent e-books in general). Mahaney’s new numbers suggest that Kindle sales estimates should be around 378,000 for this year, 934,000 next year, and 4.4 million in 2010. These are not numbers to scoff at. If Mahaney’s projections are correct the Kindle will be a $1 billion for Amazon by 2010.

The big question for me is that even though these numbers are high, can e-books really win over the mass-audience. Two recent articles, one from Naomi Alderman and another from Peter Conrad of the UK’s Guardian give light to the different sides of this debate. Naomi on one hand advocates the move toward e-books. She is fed up with the piles of books overwhelming her apartment and finds the Kindle easy to use and convenient. Peter on the other hand stuggles to accept that e-books are the future. He argues that reading ebooks actually left him feeling alienated from books he used to love growing up. These two perspectives highlight the seperate camps very well and it is hard to say whether either one represents the mass public at this point.

I personally do not think that we are going to see a sudden move to e-books in the next couple of years. The cost of an e-book reader is still a large up front investment when compared to the one off price of a paperback. What I will say is that in certain segments, where people have to buy large amounts of books that they must use on a regular basis, the student market for example, we will see a fairly substantial adoption of e-book technology. Students can offset the cost of the reader by only purchasing individual chapters of textbooks as they need them, thus reducng their overall spending on textbooks for years to come. This makes perfect sense and I see the student (as they often do) leading the proliferation . The only hurdle I see holding students back is the inability to easily highlight text. Yes, you are able to click and drag, but nothing will ever replace the relaxing sensation of passing a hightlighter over a line of text.  

This is going to be a very interesting industry to watch over the next 5-10 years and if the new projections are correct, Amazon is very well positioned to ride the wave (as they usually are). See Mark Mahaney’s numbers below:

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Is our reading behaviour changing? Search me…

For a few years now there have been various journal papers and blog articles positing the theory that our reading behaviour, that of the so-called Google Generation, is changing to adapt to the medium of the internet, some say becoming more shallow. McLuhan followers will have been sitting smugly in front of their screens. The medium is the message, right? Well, more recently studies on student reading behaviour and ebooks at University College London and the University of Toronto have given me (more) food for thought.

The work being done by these two great institutions is certainly starting to challenge our assumptions on how we read online. Professor Dave Nicholas’ work at CIBER, UCL (see the JISC national ebooks observatory project and survey here) found that:

‘[…] the length of time of an average e-book session is surprising, but it chimes very well with previous CIBER deep log studies: 34.6 per cent of university teachers say they spend less than ten minutes online, for students the figure is 23.2 per cent. Findings from the UCL SuperBook study suggest that around half the time that users spend on e-book platforms is actually devoted to navigating the information space and finding content, so these figures are even more surprising, even if the hypothesis that users are printing for subsequent reading holds true. Even more remarkably, university teachers are even more likely to dip in and out of e-book content, rather than even reading a single whole chapter. So much for that pejorative phrase, the ‘Google Generation’!’ [my emphasis]

And a similar study by Peter Jones at the University of Toronto (not yet published) found that:

‘A user may typically do a quick scan of an eBook for their immediate needs, and quit.’

One of their respondents, considered to be a ‘lead user’ of online scholarly platforms admitted

‘When it comes to web resources, if it doesn’t give me what I want in 5-10 minutes, I’m gone.’

So exactly what is going on here? Is the volume of information made available to us forcing us to skim and scan, and as a result are we losing the ability to ‘deep read’? And therefore the ability to fully digest and comprehend what we’re reading?

Like the rest of my peers, the volume of information I now have to work through on a daily basis seems to have grown exponentially. There are newspapers, emails, trade journals, conference proceedings, academic studies, meeting minutes, agendas, internal reports, supplier proposals, newsletters, licenses, contracts, industry blogs, white papers, and maybe, just maybe, some time to open my Sony Reader and enjoy some fiction at the end of the day (although thanks to some enterprising plugins I’m now able to convert much of my office reading into the Sony BBeB format too).

But hold on, when I recently read Wuthering Heights on my Sony Reader (for the first time, I’m ashamed to admit!), I poured over every word. Slowly, deliberately. Aren’t we all still doing this too? When I find a blog I connect with, I’ll spend far more time deep reading than with one less pertinent to my life. Even in preparing to write this piece I have spent considerable effort reading and re-reading the papers I’ve quoted.

The fact is, when I need to, I can deep read just as well as 20 years ago before the web was ubiquitous. I certainly haven’t lost that skill. And my children (aged 6 and 3) will also learn how to deep read, as opposed to scan. When I read Harry Potter to them every night at bedtime I certainly don’t skim through the less exciting parts. When we read their school books together we languish over every word, absorbing its meaning and context within the overall story. They wouldn’t want to skim even if they knew how!

Perhaps the way in which we are reportedly forced to read online and offline now is actually more about the search for the relevant. Our more developed skills in skim reading and scanning are formed by ‘the intersection of thee moving targets’ according to the UofT study:

  • Awareness – what resources I know to be out there (which blogs, which newspapers, which wikis etc.).

  • Collection – the range and completeness of the content in those resources.

  • Findability – how easy it is to navigate within those resources.

So, getting back to the findings of these studies, i.e. that we typically spend less than 10 minutes in any given reading session… it strikes me that students are merely searching and navigating the content universe in short bursts, as we all do, trying to find the proverbial needle in the haystack. They gather together the relevant and pertinent content and, in many cases will print off the bits they need in order to take them back to their digs to digest and analyze at a much more thorough pace later.

The CIBER study describes this as ‘horizontal information seeking’:

A form of skimming activity, where people view just one or two pages from an academic site and then `bounce’ out, perhaps never to return. The figures are instructive: around 60 per cent of e-journal users view no more than three pages and a majority (up to 65 per cent) never return.

And from the same study, ‘squirreling behaviour’:

Academic users have strong consumer instincts and research shows that they will squirrel away content in the form of downloads, especially when there are free offers. [Don’t we all? Who can resist a freebie?]

I don’t believe there is such a thing as ‘good’ or ‘bad’ reading behaviour. I don’t believe the Google Generation is synonymous with dumbed-down reading as we disaggregate and re-aggregate books into ever smaller ‘chunks’ or ‘sound bites’ presented online. We’re just trying to find ever more efficient ways of navigating the volume of information presented to us on a daily (even hourly!) basis.

Perhaps we’re not changing our reading behaviour at all. Perhaps we’re merely developing new strategies in searching for what we need in an ever expanding and propagating universe of content. Perhaps what we’re really seeing is more widespread use of ‘horizontal information seeking’ which is entirely appropriate in our situation.

So…are we really changing the way we read?

Search me.

Mark Majurey
Digital Development Director at Taylor and Francis Group, the international academic publisher of journals and books.

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